sun country airlines Flight Booking

About Sun Country Airlines (SY) Flights

An ultra-low-cost airline in the United States, Sun Country Airlines is based at Minneapolis–Saint Paul International Airport with headquarters on airport property. The airline has a total of 66 aircraft and operates an all-Boeing fleet. Sun Country caters to over 140 destinations with high activity on weekends and peak travel times. The airline serves the United States, Canada, Mexico, Central America, and the Caribbean.

Sun Country Airlines operates as an ultra-low-cost carrier with a single Economy Class cabin, offering three distinct seat categories based on legroom and perks: Best, Exit Row, and Standard. These seats offer varying degrees of comfort and amenities, allowing passengers to customize their experience.

Sun Country Airlines offers domestic flights within the U.S. and international services to destinations in Mexico, Central America, and the Caribbean. The airline offers vacation packages and primarily serves destinations from its Minneapolis/St. Paul hub.

Sun Country Airlines Check-In and Boarding Process

Sun Country Airlines offers convenient check-in via its website or mobile app up to 24 hours before departure, allowing passengers to select seats and retrieve their e-boarding passes. Airport check-in is available for baggage drop, with boarding typically starting 30–50 minutes before flight time and concluding 15 minutes before departure.

You can get your check-in in the following way:

Online Check-In

• Opens 24 hours before departure.
• Requires your last name and reservation code.
• Mobile passes are available, but non-US residents must use the airport ticket counter.
• Passengers can pay for bags and check in through the app.
• Online check-in is not available for all interline partner itineraries; these require check-in with an agent at the airport.
• Closes 60–90 minutes before departure.

Airport Kiosks

• Kiosks can be used to select seats, print boarding passes, and print bag tags.
• Passengers can look up their booking using a confirmation code, eTicket number, or by scanning documents.
• Passengers checking bags must proceed to the bag drop counter after receiving bag tags from the kiosk.
• It is advised to check in early to avoid issues, as check-in windows may vary by location.

Airport Counter

• Opens around 3 hours before the scheduled departure.
• Necessary for travelers with pets, infants, groups of 10+, or those unable to use mobile/online check-in.
• Arrive at least 2 hours before departure for domestic flights and 3 hours before for international flights.
• For interline itineraries, check-in for Sun Country flights must be done at the Sun Country ticket counter, except when connecting from Hawaiian Airlines.
• Boarding usually begins 45 minutes before departure for both domestic and international flights.

Sun Country Airlines Check-In Policy For The Frequent Flyer Program

Sun Country Rewards Plus status members receive priority check-in benefits, allowing faster service for themselves and companions on the same itinerary. Members can check in online or via the app 24 hours before departure, with dedicated airport counters available for baggage or specialized assistance.

Key Check-In Features For Members

• Plus status members (10 flights in a year) get priority check-in.
• Access to priority security lines at Minneapolis–St. Paul (MSP) Terminal 2.
• Ensure your member number is attached to your check-in for reward tracking via the website or app.
• Members with extra baggage or requiring assistance should use the dedicated airport counter to check in.

What To Do If a Boarding Pass Is Lost?

If you lose your Sun Country Airlines boarding pass, do not panic. You can reprint it at an airport kiosk or at the check-in counter, or use the Sun Country mobile app. If you are already through security, immediately notify a gate agent for a replacement. Always have your valid photo ID ready.

Steps To Recover a Lost Boarding Pass

• Before Security Checkpoint: Use a self-service kiosk to reprint your pass, visit the check-in counter for agent assistance, or re-download the pass via the Sun Country Airlines App.
• After Security Checkpoint: Proceed directly to your departure gate and inform the staff; they can verify your identity and issue a duplicate.
• Further Assistance: Find the nearest airline help desk or customer service center if problems persist.

Sun Country Airlines Boarding Zones

• Pre-boarding: For passengers who need assistance or for families with small children.
• Zone 1 (Priority): For Sun Country Rewards Plus status holders, top-tier frequent flyers, and passengers who purchased “Best” or “Better” bundles.
• Zone 2 (Preferred): For passengers who purchased preferred seating or specific bundles.
• Zone 3-4 (Main Cabin): For general boarding, usually conducted from the back of the aircraft to the front.

Sun Country Airlines Baggage Policy

Sun Country Airlines allows one free personal item (e.g., purse, backpack) per passenger. All other bags, including carry-ons and checked luggage, typically incur a fee. Checked bags have a maximum weight of 50 lbs each, and pre-paying for baggage online is the most cost-effective option.

Personal Baggage

• Every passenger gets one personal item for free.
• Must not exceed 17 × 13 × 9 inches (43 × 33 × 23 cm).
• Must fit under the seat in front of you.

Carry-On Baggage

• Carry-on bags must not exceed 24 × 16 × 11 inches (60 × 40 × 28 cm).
• Bags must be light enough to be safely lifted into the overhead bins.
• Standard TSA restrictions on liquids and hazardous materials apply.

Checked Baggage

• Maximum weight: 50 pounds (22 kg) per bag.
• Maximum size: 62 linear inches (158 cm) combined (L+W+H).
• Fees are lower when purchased in advance via suncountry.com.
• Sports equipment (skis, golf bags) is allowed, though items over 6 feet may incur extra fees.

Additional Baggage Policy Of Sun Country Airlines

• Personal items like laptop bags are free; carry-on bags require a fee and must fit the overhead bin dimensions.
• Overweight (51–100 lbs) or oversized bags are subject to additional charges.
• Pre-paying for bags is significantly cheaper than paying at the airport counter or gate.

Pet Policies

• Small dogs, cats, rabbits, and household birds are allowed in the cabin within the 48 contiguous United States.
• The fee is $75–$100 per direction; advanced booking is required as space is limited to 6 pets per flight.
• Carriers must fit under the seat (max 17 × 13 × 9 inches) and have a waterproof bottom.
• Pets are not permitted on international flights or in bulkhead/exit-row seats.

Sun Country Airlines Operating Bases

Cincinnati/Northern Kentucky International Airport (CVG)

Sun Country opened a new base at CVG on January 31, 2026. This base primarily supports cargo operations for Amazon Air while also offering scheduled passenger services from the Main Terminal (Concourse A).

• Top Route: Cincinnati (CVG) to Minneapolis–St. Paul (MSP)

Minneapolis–Saint Paul International Airport (MSP)

MSP is Sun Country’s primary hub, where it serves as the second-largest carrier. Operating out of Terminal 2, the airline manages 1,800 to 2,100 monthly departures to dozens of nonstop destinations.

• Top Route: Minneapolis (MSP) to Cancun (CUN)

Frequently Asked Questions

What Is the Fleet Number and the Planes of Sun Country Airlines?

Sun Country Airlines operates a fleet of 66 aircraft, consisting entirely of Boeing 737 models for its passenger, charter, and cargo operations.

What Is the On-Time Performance/Punctuality Record of Sun Country Airlines?

Sun Country shows mixed punctuality results. Recent tracking data indicates an on-time departure rate of approximately 62% on certain key routes, with average delays around 47 minutes.

What Is the Safety Record of Sun Country Airlines?

Sun Country Airlines maintains a solid safety record and operates in full compliance with FAA regulations. There have been no major fatal accidents in its recent operational history.

What Are the Annual Passenger Numbers Carried by Sun Country Airlines?

Sun Country Airlines carried approximately 4.2 million passengers in 2024, holding an 11.5% passenger share at its primary hub in Minneapolis.

Does Sun Country Airlines Allow Pets on Flights?

Yes, small cats and dogs can travel in the cabin on domestic flights within the 48 contiguous states. Carriers must fit under the seat, and reservations must be made in advance.

Does Sun Country Airlines Provide Wheelchair Assistance?

Yes, complimentary wheelchair assistance is provided. To ensure availability, passengers are encouraged to request this service at least 48 hours before departure.

Does Sun Country Airlines Offer Discounts for Military, Students, and Seniors?

Sun Country offers baggage fee waivers for active military personnel. Limited discounts for students and seniors (65+) may be available through specific promotional channels or by calling customer service.

Up to What Stage of Pregnancy Can a Pregnant Woman Fly With Sun Country Airlines?

Pregnant women can typically fly with Sun Country up to 36 weeks into a low-risk pregnancy, adhering to general aviation safety guidelines.